Fiona Holtham

Written by a NHS patient at Salts Medilink Stoma Nursing Team

I’ve known Fiona for around a year now following my cancer diagnosis and loop ileostomy. She has always been there when I needed her and has provided prompt quality advice. Her knowledge and understanding is amazing and I’ve been so grateful for her support.

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Written by a NHS patient at St James's University Hospital

Fiona deserves the highest accolades anyone could give to her. Following my cancer diagnosis radical cystectomy operation and the shock horror that went with it. Fiona gave me the most professional care and comfort and advice and instructions on how to care for my new me. Patiently trying out different appliances and showing me how to use them. She built up my confidence over that period which was beyond low. Fiona continuous with her clinics Which I attend .and is available on the telephone for advise which I Have used and her response is always prompt. She is the most caring professional person on this planet a wonderful person giving fantastic care on an individual basis . I always look forward to seeing her and know that she will continue to be up to date and professional with everything she does . I actually missed her after her home visits but doesn’t this proof that her professionalism and care made it possible for me to go on with my life and made it possible for her to go on and help Someone else. Proceed with my life

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Written by a NHS patient at Harrogate District Hospital

I can’t praise Fiona highly enough. I had emergency surgery resulting in a loop ileostomy, something I’d never heard of before waking up with one. Fiona visited me at home within days of discharge in November and metaphorically held my hand as I learnt to cope and explained things patiently (often several times as my memory was initially dreadful). She talked me through everything bag related, prescription drugs for output control, support wear, diet and all and sundry. She also liaised with my GP and chased up hospital departments on my behalf. We were initially in touch twice a week by telephone and also met at the Stoma Clinic but now just a regular phone check in with a two monthly visit to the clinic. I had a few issues recently and emailed Fiona for advice on how to manage the situation. She was straight on the phone, arranged a change of bag style and has followed up several times since. My care has been superb and short of cloning Fiona I don’t know how it could be improved.

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